Contact us
FRIENDS AND FAMILY
Looking to connect with
your loved one on ConnectNetwork?
Get in touch with our 24/7 customer
support team.
FACILITY STAFF
To learn more about ViaPath, our products, or to sign up for email updates, please fill out our contact form below.
To contact technical support, please call: 800-646-6283
Contact us
ConnectNetwork is available toll-free, 24/7 to assist
with payments and customer support
Customer Service: 877-650-4249
AdvancePay Automated Payment System: 800-483-8314
Trust Fund Automated Payment System: 888-988-4768
PIN Debit Automated Payment System: 855-706-2445
Visitor Customer Service: 877-650-4249
6AM – 4PM MST
Monday – Friday
7AM – 4PM MST
Saturday – Sunday
Please note: Some facilities (including those served by companies that GTL acquired, such as DSI and VAC) have dedicated phone numbers and are listed below. If your facility is not listed below, please use one of the four toll free numbers listed above for payments and customer support.